Customer Testimonials

Jim’s has been my home’s furnace & AC service & repair company for 38 years. Once they came out at midnight for hours in December to make on older system work and keep us from freezing. I have a terrible mid century crawl space for workers to endure. I trust them to do everything possibl ...continue reading e to keep my systems working or replaced and want them to pay their workers living wages. This time I asked them to install a brand new Carrier AC (junking the old Trane). This had to be done during my absence on vacation during a near 100 degree Boise July day. They did absolutely everything as promised by Michael the supervisor; I didn’t have to worry about anything. Now I have a very much improved air conditioning system. No complaints! I do not shop around as I could not be happier with being able to trust a company to help me, no matter what! Show Less

I have to say this was the happiest I have ever been spending the amount I did. Mark came out and gave us a no B.S. quote, just laid out our options and was extremely pleasant to take talk to. I thought that was going to be the high point to the process but oh boy was I wrong. Dave (I think was his ...continue reading name), John, and after his training Kyle came out to put in the equipment and after a lot of laughs about everything and my horrible tape job the install was so quick and efficient that it was sad it was over. I will tell you that no company in the valley will get my business, only Jim's. Show Less

We had Jim’s Heating & Cooling out today to clean our ducts, vents and dryer vent. They were great! We are so happy they came out quickly because we would have had a fire in the dryer vent! It was totally clogged and there was debris from when the house was built 27 years ago! We just recently ...continue reading purchased the home. John and Dave were: on time, friendly, professional and really knew what they were doing! Michael, our sales rep was here in the morning to show them what needed to be done. They are a great team! Sure, we paid a little more but we wanted everything cleaned professionally and correctly and they did not disappoint! We are very happy and will use them again! Thank you so very much! Show Less